Client Care

Terms of
Service

These terms define how orders, products, payments and personalised services are managed by Bottega Studio.

Overview

Purchasing from our atelier.

By accessing our website or placing an order, you agree to these Terms of Service.

Our products are individually embroidered and may present slight variations due to the artisanal nature of the process.

We reserve the right to update products, prices, availability and these terms at any time.

01

Orders

Orders are subject to availability and acceptance. We may refuse or cancel orders when necessary.

02

Personalisation

Personalised products are made specifically for the customer and cannot be returned unless defective or incorrect.

03

Payments

Payments are processed securely through Shopify and supported third-party payment providers.

04

Intellectual Property

All designs, text, images, logos and brand elements belong to Bottega Studio and may not be copied.

Need Assistance?

Questions about
your order?

For questions regarding products, orders, personalisation or these terms, contact us directly. Contact Us