Client Care
Privacy Policy
We respect your privacy and are committed to protecting your personal data with transparency, care and responsibility.Data Controller
Your data, handled with care.
The data controller for this website is Bottega Studio.
For any privacy-related enquiry, data access request or deletion request, you can contact us at:
Email: info@bottegastudio.net
Location: Martina Franca, Italy
This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, place an order, contact us or subscribe to our newsletter.
Order Data
Name, email address, shipping address, billing address, phone number, order details and payment confirmation data.
Website Data
Technical information such as browser type, device data, IP address, cookies and website usage information.
Contact Data
Information you provide when contacting us, requesting assistance or subscribing to atelier updates.
Use of Data
Why we process your information.
We use your personal data to process orders, prepare shipments, provide customer support, manage returns and communicate with you about your purchase.
We may also use your data to improve our website, prevent fraud, comply with legal obligations and send newsletter communications when you have subscribed.
The legal bases for processing may include contract performance, legal obligation, legitimate interest and consent, depending on the specific activity.
Service Providers
Shopify, payments and trusted partners.
Our online store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to sell our products and process orders.
Payments may be processed through secure third-party payment providers. We do not store full payment card details directly on our systems.
We may share necessary personal data with trusted service providers such as payment processors, shipping couriers, analytics tools and email service providers, only when required to provide our services.
Cookies
We may use cookies and similar technologies to operate the website, improve browsing experience and understand website performance.
Newsletter
If you subscribe, we may send collection news, private previews and atelier updates. You can unsubscribe at any time.
Analytics
We may use analytics tools to understand how visitors interact with the website and improve our services.
Your Rights
Access, correct or delete your data.
Depending on applicable law, you may have the right to access, correct, delete, restrict or object to the processing of your personal data.
You may also request data portability or withdraw consent where processing is based on consent.
To exercise your rights, contact us at info@bottegastudio.net. We may need to verify your identity before processing your request.
Your Rights
Access, correct or delete your data.
Depending on applicable law, you may have the right to access, correct, delete, restrict or object to the processing of your personal data.
You may also request data portability or withdraw consent where processing is based on consent.
To exercise your rights, contact us at info@bottegastudio.net. We may need to verify your identity before processing your request.